Privacy Policy

Last updated: 01/29/2026

Oakridge Group Inc. (“Oakridge,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information across our digital platforms, including our website, email communications, and text messaging services, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

We may collect personal information through our website, email communications, text messaging programs, and other digital interactions, including:

  • Contact information, such as name, email address, and phone number

  • Inquiry and form submission details

  • Text message content sent to or received from us

  • Opt-in and consent records for email and SMS communications

  • Website usage and technical data, such as IP address, browser type, device information, pages visited, and interactions with site content

We collect only the information necessary to support our services, communications, and business operations.

2. How We Use Your Information

Personal information may be used to:

  • Respond to inquiries and service requests

  • Send newsletters, updates, and marketing communications (with consent)

  • Deliver text messages related to our products, services, promotions, or operational updates

  • Provide customer service and support

  • Improve website performance and user experience

  • Analyze site traffic and engagement

  • Meet legal, regulatory, and compliance requirements

3. Email Communications and CASL Compliance

Oakridge complies with Canada’s Anti-Spam Legislation (CASL).

  • Marketing emails are sent only with express or implied consent

  • Every email includes a clear unsubscribe mechanism

  • Consent records are retained in accordance with legal requirements

You may unsubscribe from marketing emails at any time using the link provided in our communications.

If you choose to subscribe to our newsletter or other communications, we collect your email address and any preferences you provide at sign-up. This information is used solely to send relevant updates and insights from Oakridge.

You may unsubscribe at any time using the link provided in our emails. We do not sell or share subscriber information for third-party marketing purposes.

4. Text Messaging (SMS) Privacy

If you subscribe to receive text messages from Oakridge:

Information Collected

  • Mobile phone number

  • Message content sent and received

  • Opt-in and consent details, including date and method of consent

Use of SMS Information

SMS information is used to:

  • Send service updates, promotions, and relevant notifications

  • Respond to customer inquiries

  • Improve communication effectiveness

  • Ensure compliance with applicable laws

Sharing of SMS Data

  • No mobile information is shared with third parties or affiliates for marketing or promotional purposes

  • SMS opt-in data and consent records are never shared

  • Information may be disclosed only if required by law or regulatory request

Opting Out

You may opt out of receiving text messages at any time by replying “STOP” to any message. Once opted out, you will no longer receive SMS communications from us.

5. Cookies, Analytics, and Consent

Our website uses cookies and similar technologies to support functionality and performance.

Website Analytics

We use Google Analytics 4 (GA4) to collect anonymized information such as page views, traffic sources, and user interactions. This data helps us understand how visitors use our site and improve content and usability.

We use analytics tools to measure website traffic and usage patterns so we can improve site performance and content. These tools are configured to respect your consent choices. Analytics tracking is limited until consent is provided and does not collect personally identifiable information without permission.

Consent Management

You can update or withdraw your cookie consent at any time through the cookie preferences option on our website. Withdrawing consent will not affect the lawfulness of any data processing that occurred prior to your change in preferences.

Cookies and Tracking Technologies

We use cookies and similar technologies to help our website function properly and to better understand how visitors interact with our site. Some cookies are essential for basic site functionality, while others help us analyze performance and improve user experience.

Non-essential cookies, including analytics and marketing cookies, are only activated after you provide consent through our cookie banner. You may manage or withdraw your consent at any time using the cookie settings available on our website.

6. Third-Party Service Providers

We may use third-party services to support website functionality, analytics, and communications. These providers process data only as necessary to perform their services and in accordance with applicable privacy laws.

  • Website analytics

  • Email newsletters

  • Text messaging platforms

  • Website hosting, security, and performance

These providers may access personal information only as required to perform services on our behalf and are obligated to protect that information.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer required, information is securely deleted or anonymized.

8. Children’s Privacy

Our website, email communications, and text messaging services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on our website, and continued use of our services constitutes acceptance of any changes.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Oakridge Group Inc.
Email: info@oakridgelandscape.com
Website: https://oakridgelandscape.com